Frequently Asked Questions

Patient laying on treatment table, physical therapist holds patient's head, performing cervical distraction

  • Inner Potential Physical Therapy is an out-of-network provider. This means you may be eligible for reimbursement from your insurance plan if you have out-of-network benefits. We provide detailed receipts (superbills) that you can submit directly to your insurance company.

    We accept HSA and FSA payments, as well as debit and credit cards. Payment is due at the time of service.

  • At your first appointment, Lori will take a thorough history of your symptoms and overall health. She will then perform relevant measurements and a comprehensive movement assessment based on your specific concerns.

    Lori will review her findings with you, explain your diagnosis, and provide initial self-management strategies, which may include exercises and other supportive techniques.

    After your visit, Lori will email you a detailed summary of the session, including clear instructions for any self-management strategies reviewed so you can confidently continue your care at home.

  • Inner Potential Physical Therapy primarily operates out of the yoga/party room inside MetroRock Climbing Center in Tyngsborough, MA.

  • Wear comfortable clothing that allows you to move and exercise easily. 

    For treatment of the upper back, neck, or shoulder, please wear or bring a tank top or sports bra. You may be asked to remove your shirt if you are comfortable doing so.

    For knee treatment, please wear or bring shorts, or pants that can easily roll above the knee. For dry needling treatment to the hip, shorts are recommended.

  • We work with everyone, whether or not you are a rock climber.

    While Inner Potential Physical Therapy is located inside MetroRock Climbing Center, you do not need to be a rock climber to work with us—anyone is welcome, regardless of activity level or interests.

    Lori has experience working with a wide range of individuals and conditions, and care is always tailored to your specific goals and needs.

    If you’re unsure whether we’re a good fit, you’re welcome to book a free discovery call to learn more.

  • Anyone is welcome to work with Inner Potential Physical Therapy, whether or not you are a member of MetroRock. If you are not a member, please be sure to complete a facility waiver prior to your first session.

    After your PT appointment, you’re welcome to use the gym facilities. Climb on!

  • At Inner Potential Physical Therapy, we understand that every person is different. Lori will work with you to develop a personalized plan of care during your first appointment based on your goals, symptoms, and needs.

    We do not use one-size-fits-all treatment plans—your care is individualized and evolves as you progress.

    With our 1-on-1 sessions, whole-person approach, and emphasis on self-management, most patients typically attend visits once every one to two weeks, though this can vary depending on your situation.

  • No, you do not need a prescription or referral from your doctor to be evaluated or treated at Inner Potential Physical Therapy. Massachusetts allows direct access to physical therapy, meaning you can schedule an appointment without first seeing a physician.

    If needed, Lori will communicate with your healthcare providers to help coordinate your care.

  • Our pricing can be found on our “book now” page. We offer discounts to members and staff of MetroRock, as well as full time students.

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Still have more questions?

No question is too silly or too small. We want to make sure we are the right fit for you. Reach out below, or schedule a free discovery phone call.